Uk plf form1/16/2024 ![]() ![]() One website, appeared four times when we performed searches for various countries. Others said that doing it through their site was less 'hassle' or the 'likelihood of a positive outcome was higher'. Some websites claim that they are faster at processing an application than going through official government channels. 'The information you mentioned should have been added earlier so as not to confuse our clients.' Since we contacted them, it has updated its website to make it clearer that you can get the passenger locator form for free on the government website. This had the potential to be misleading under the CPRs and could have been considered unlawful.Īfter we got in touch with it told us: 'We have looked into your arguments and reviewed our content on the Turkish PLF page and we admit that we should rephrase it. In fact, it said when applying you need to 'cover the Turkey entry form fees' which implied you were paying for the form, not the service provided by the site. This landing page also did not clearly explain that you can get the Turkish entry form free. This site later leads you through to evisa.express/en/ to complete the form. did not respond when we contacted it for comment. The word 'official' could mislead and be deemed illegal under the The Consumer Protection from Unfair Trading Regulations 2018 (CPRs). One of these sites - offering a Turkish entry document, shows the wording 'Public health passenger locator form plf official' at the top of the page. Once on this website, it led you through to a variety of different sites to fill out the form - depending on which country's entrance form you were applying for. While does state that you can get the service for free elsewhere, you have to trawl through thousands of words to find it as it's located in the small print at the bottom of the site. Country flags were incorporated into other site's landing pages, which made them look more like some of the official ones.ĭon't get ripped off with your lateral flow test for travel either- we've outlined cheap options Fees for free documentsĭuring our searches, cropped up five times. Some were presented to consumers as an advertisement in Google's search results - so they appeared to be trusted sites. Google allowed two of these to appear higher than the actual government website link. In total across all searches, just on the first two pages of Google results, 19 non-governmental results were returned, which included 12 different URLs, offering to apply for PLFs for a fee. To check how many sites are offering this service, we performed separate PLF searches for the UK, Spain, Portugal, Greece, Italy and Turkey. PLFs are therefore essential for travel, but people may not realise that they can get them for free elsewhere. ![]() It allows governments to check that you're quarantining (if required), and to inform you if you have been exposed to someone who has tested positive for coronavirus. ![]() These are free of charge (for the six countries we checked) if you fill them out through the relevant government website.īecause of the coronavirus pandemic, most destinations, including the UK, ask travellers to fill in a PLF (or equivalent) when entering the country. This time, instead of leaving travellers to use official government websites for their holiday paperwork, companies are offering to 'help' people fill out passenger locator forms (PLFs) on their behalf for a fee. Which? has previously found examples of online firms attempting to convince consumers to pay for services they don't need. Unscrupulous companies are continuing to rip travellers off by charging as much as $99 (£72) to help them apply for free travel documents. ![]()
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